Hello Countless Memories Parents/Guardians,
Welcome to our beautiful day care. We are very excited you have taken the first step and made an appointment to come visit with us. It is our hopes that you enjoy your visit and we can add you to our little daycare family. We know upon entering any daycare for the first time you are filled with questions and once you get into the building your questions quickly slip your mind. Allow us to see if we can help. We have added a list of frequently asked questions. We hope this is helpful. If you have any further questions, please contact us.
Welcome to our beautiful day care. We are very excited you have taken the first step and made an appointment to come visit with us. It is our hopes that you enjoy your visit and we can add you to our little daycare family. We know upon entering any daycare for the first time you are filled with questions and once you get into the building your questions quickly slip your mind. Allow us to see if we can help. We have added a list of frequently asked questions. We hope this is helpful. If you have any further questions, please contact us.
- What accreditations do you hold?
- Countless Memories is licensed by the State of WV and the Department of Health and Human Resources. Each administrator and staff member is CPR/First Aid certified, hold WV Food Handlers Cards, and have to maintain 15 credit hours of child based care classes. We also have an operator whom is a CNA, CMA, and student RN (studying for pediatric nursing).
- How do I enroll my child?
- After meeting with us and getting a tour of our daycare, should you make the decision that we fit and meet your expectations, you will be given a parent handbook, a packet to be filled out, and a schedule form to fill out letting us know what days and hours you may need. Once we have received this information, you will be given your “Parent/Rate Agreement”. This agreement is good for 1 year and explains how your rates are calculated.
- What days and hours are you open?
- We are open Monday – Friday from 7:00 am – 7:00 pm. We are closed on major holidays (on the day of only, we are open the days prior and following these holidays.) such as New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve we are open from 7:00 – 1:00, and Christmas Day. Countless Memories is open on school snow days, unless there is a state of emergency in effect.
- What do I need to supply for my child?
- We ask that children 3 and under to have a complete change of clothes to be kept in their cubby here, diapers/pull-ups as used, and any special creams, lotions, or powders your child requires. We supply wipes. If your child has a special binky, cup, or bottle you may send them, but please know we do have cups on hand. Infants that are bottle fed will need their formula and instructions on what they will need.
- What will my child’s day consist of?
- Countless Memories has a daily routine that each parent/guardian will be given a copy of. We will not be spending our day watching television. We have activities planned daily including games, instructional time, music time, arts and crafts, designated meal and snack times, free play time/outside play time (weather permitting), and a nap/rest hour where kids do not necessarily have to go to sleep but must rest quietly. We will have morning cartoons and a movie hour in the day, but not all day. We are very interactive with the kids, we do play right along beside of them.
- Do you offer meals and snacks?
- Yes! Countless Memories offers complete nutritious meals and snacks daily. We will always have a monthly calendar with our menu available and will try to remember to send them home with you. Parents are welcome to send their own foods and drink for their little ones, we do however ask, no pop or gum. PLEASE MAKE SURE TO ADD ANY KIND OF ALLERGIES YOUR CHILD MAY HAVE TO THEIR EMERGENCY FORM.
- Yes! Countless Memories offers complete nutritious meals and snacks daily. We will always have a monthly calendar with our menu available and will try to remember to send them home with you. Parents are welcome to send their own foods and drink for their little ones, we do however ask, no pop or gum. PLEASE MAKE SURE TO ADD ANY KIND OF ALLERGIES YOUR CHILD MAY HAVE TO THEIR EMERGENCY FORM.
- Do you have an emergency plan in place?
- Countless Memories has an emergency plan in place. We will provide you with a copy of this plan upon your request. We have a designated meeting area in the case of a fire as well as evacuation areas in case of natural disasters. All local and state emergency numbers are posted in multiple locations in our facility.
- What about safety and security?
- Countless Memories has video surveillance which is on and recording at all times. Cameras are located in the dining area, play area, and at both entrances. Doors are not opened to those we are unfamiliar with while children are on the premises and doors are locked all day.
- What about health and safety?
- As previously stated we are each up to date on CPR/First Aid. We have a first aid kit always on hand and stocked correctly. Medications cannot be given by us without a medication permission slip, this is included in your packet. Also, Countless Memories is a NON SMOKING facility.Administers and staff are not permitted to smoke on these premises and parents/guardians and guests are asked to please extinguish any tobacco product before entering our parking lot. These rules are for our children’s safety.
- What is the cost?
- Rates are discussed in person with the administration and the parent/guardian. We offer rates based on how many days and hours you need a week and how many children you are enrolling. We will have different events and contests periodically that can earn families a free day of care.
- What payment forms do you except?
- Countless Memories accepts payment via cash, check (with ID Number written on check), all credit/debit cards, apple pay, and google wallet.
- Do you accept Mountain Heart?
- Yes, we absolutely accept Mountain Heart.